Privacy policy

 

Privacy Policy

Last updated: 31 October 2024

This Privacy Policy describes how Cell Supply SA ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cellsupplysa.co.za (the "Site"). By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will post the revised Privacy Policy on our Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information from various sources based on how you interact with us, including:

  • Directly from You: Information such as your name, address, phone number, email, order details, and account information.
  • Cookies and Usage Data: Automatically collected data regarding your interaction with our Site, such as device information, IP address, and browsing activity.
  • Third Parties: Information from service providers like payment processors and analytics partners.

How We Use Your Personal Information

We use your personal information to:

  • Provide products and services.
  • Communicate with you.
  • Process payments and fulfill orders.
  • Conduct marketing and advertising.
  • Ensure security and prevent fraud.

Cookies

We use cookies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. Note that blocking cookies may impact functionality.

How We Disclose Personal Information

We may share your personal information with:

  • Vendors and third parties that perform services on our behalf (e.g., payment processing, shipping).
  • Other parties with your consent or as required by law.

User-Generated Content

If you submit user-generated content (like product reviews), this information will be public and accessible to others. We are not responsible for the privacy of information you choose to share publicly.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Children’s Data

Our Services are not intended for children. If you believe we have collected personal information from a child, please contact us to have it deleted.

Security and Retention of Your Information

While we strive to protect your personal information, no security measures are perfect. We retain your information only as long as necessary for our services or as required by law.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to access, delete, or correct your information.
  • Right to restrict processing or withdraw consent.
  • Right to manage communication preferences.

You may exercise these rights by contacting us.

Complaints

If you have complaints about how we handle your personal information, please contact us. You may also lodge a complaint with your local data protection authority.

Contact

For questions about our privacy practices or this Privacy Policy, please email us at sales@cellsupplysa.co.za.